Policies

Shipping Policy

• We will ship the cheapest method possible determined by the weight of your shipment.  Shipping is a costly service for everyone and we realize that.  However, we the incidence of lost packages we have experienced with other services has been signifcant and expensive.  We feel it is safer on larger & more valuable orders to use a shipper that automatically insures.
• You have the right to request another means of shipping.  Make this decision at your own risk. If you do not purchase insurance with your chosen shipper to cover the replacement value of your package, Little Barn WILL NOT replace your purchase. 
• Little Barn is  responsible for the quality of your purchase and packaging of your purchase until it is  accepted by the shipper for delivery to you.  At that point, any damage becomes the responsibility of the shipper and should be addressed directly with them.  Should you need additional information to file a claim with the shipper, please contact us.
• Please allow a minimum of 14 days for delivery.  If you have chosen to use the post office, please allow 21 days.
• If you have a deadline, (for a workshop, class, etc..) PLEASE order in advance so your products have plenty of time to reach you.  As they say....if it can go wrong, it will!

Returns Policy

• Sale items are not returnable.
• We  will accept returns with authorization for 30 days from the date of purchase for refund or credit toward another purchase. 
• Shipping is not refundable.
• Refunds will be made in the same manner as payment.  For example: purchased by credit card & refunded by credit card.
• Returns must be in original weight and condition.
• Returns made without authorization are subject to a 15% restocking fee.